There's no "i" in reflect
We're a group of passionate believers looking to revolutionize mental health.
Our story
reflect was conceived by a busy professional who knows first-hand how stressful life can be and how hard it is to find a therapist. After a decade working in consulting & startups, Jonathan realized he was really stressed–and had been for a long time. He would later learn this was anxiety.
Thanks to the encouragement of his roommate, Jonathan decided to give therapy a try. Unfortunately, his six month search added more stress to his life – he didn't know where to go or what he should be looking for. After spending way too much money on therapists who weren't a good fit, he felt even more dejected. These struggles led Jonathan to want to create something better to help others like him frustrated with the difficult therapy search.
reflect's vision
reflect is reimagining mental wellness. If you're interested in getting to know us, it's important you first know what we believe:
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We believe life is getting more stressful.
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We believe everyone can benefit from talking to a professional on a regular basis to deal with this stress.
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We believe the idea of therapy can be intimidating and the current process of finding a therapist is too hard.
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We believe it's important for people to find the right match for their unique needs.
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We believe that technology and data can help facilitate and enhance the therapist/client relationship.
Lastly, we believe reflect can make a difference and help people live happier and healthier lives. We hope you'll give us a try.
What makes reflect unique
We are our customers
Like Jonathan, everyone on our team has struggled to find a therapist for themselves or a loved one (yes, even those who are clinicians), so we understand the challenges our customers face firsthand.
We've also seen the transformative power therapy can have to help someone live a happier and healthier life.
It's these collective experiences that motivate us to make the process of finding a therapist easier for others. This passion and purpose fuel all our interactions with the customers we serve.
The best network of top therapists
reflect represents the largest self-pay network of top clinicians in California. And more importantly, our community has grown largely through word-of-mouth from other trusted therapists.
Clinicians with reflect have diverse specializations including career and relationship issues, anxiety, trauma, LGBT topics, racial justice issues, and more. And they work in a wide variety of therapeutic orientations, such as Psychodynamic, Somatic, CBT, DBT and EMDR.
Proudly minority owned & operated
We believe diverse perspectives help make reflect innovative and unique. reflect is proudly LGBTQ+ and minority owned, and Jonathan's family were refugees from Vietnam.
Our team also consists of:
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Over 50% women
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Immigrants from across the globe -- including Barbados, Poland, Pakistan, Singapore, South Korea, China, and Vietnam
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Working moms and working dads
A truly diverse community
Our mission is to make mental health more accessible, and that starts with ensuring therapy represents everyone.
We're also proud to be building the most diverse network in therapy:
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40% therapists of color
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30+ languages spoken
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20% LGBT+ therapists
Our team
Jonathan TranPham
CEO & founder
Head of marketing @ Everlane, Bain consultant
MBA, Tuck School at Dartmouth; BS, Org. Psychology, Northwestern
Ultima Castro
Therapist operations
Operations manager @ Thinkery
BS, Exercise Science, University of Texas at Arlington
Karenne Eng
Head of product
Director of product @ Rally Health, Parthenon consultant
MBA, Tuck School at Dartmouth; BA, Economics, Dartmouth
Emily Courage
Billing
Finance @ FATPOT Technologies
BS, Computer Science, Idaho
Carl Fleisher, MD
Head of clinical
Assistant professor @ UCLA, Psychiatry, Instructor @ Harvard Medical School
MD, Harvard Medical School; BA, Haverford College
Vincent Lim
Growth marketer
Social media manager @ Guilty Goose Productions, Marketing intern @ YoloPlay
BBM, Marketing, Singapore Management University
Interested in joining the reflect team?
Mental health is the crisis of our generation. We're looking for the best and brightest to help us solve it.
Our advisors
Kris Miller
Former SVP, Chief Strategy Officer @ eBay
Johnny Chen
Director of Medicare Products @ Kaiser Permanente, Former Director of Ops @ Davita
Dane Callow
Partner @ Brooks Hill Partners, Healthcare Investor
Chi Nguyen Rogers
Former VP, Marketing & Product Strategy @ McKesson
reflect in the news
We've been featured in publications and podcasts around the world for our mission to revolutionize mental health. Have a look!
Not located in California?
Mental health is the crisis of our generation, and we're expanding soon to bring reflect to more people.
For those in the Bay Area and LA, we offer both in-person and teletherapy sessions. Elsewhere in California, we are excited to offer remote therapy by video or phone.
If you're looking for in-person therapy in other cities, join our waitlist to stay up to date on our progress and help shape where we launch next!
