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Areas we service    San Francisco  |  East Bay  |  Peninsula  |  South Bay  |  Los Angeles (coming soon!)

If you are experiencing an emergency, please dial 911 or go to your local hospital immediately.

reflect connects clients with independent therapists who partner with us, and we provide tools such as scheduling/billing/feedback to simplify and support the process.

We do not provide therapy.

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What's coming next?

Receive matches

We'll send you your matches within 48 hours via SMS and email.

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In the meantime, please make sure you can receive messages from hello@joinreflect.com and
(415) 439-0518, so that your matches don't go to spam!

Complete intro calls

Once you've received your matches, you'll have the chance for a 20-minute call with each to get a better idea of who you might be most comfortable working with. Not sure what to talk about? Click here for some tips and pointers!

Make your choice

When you've completed all of your intro calls, you'll be able to choose your therapist with confidence.

Pricing

We've negotiated with therapists in our network to offer sessions at up to 50% off their typical rate. All sessions are offered at a fixed cost, with additional sessions offered on weekends and evenings.

We don't take in-network insurance. Why?

Our priority is getting you the care you need when you’re ready, which creates some issues with insurance providers, such as:

  • Most top therapists in the Bay Area don’t accept in-network insurance options.

  • Many providers on insurance lists don’t have spots for new clients, forcing you to join waitlists or go with a sub-optimal choice.

  • Insurance companies mandate mental “disorder” diagnoses prior to coverage, and even then insurers have different arbitrary caps on coverage. It’s an approach that we feel often pushes people to wait until things get bad before they seek a therapist.

What you can use!

HSA / FSA dollars

Out-of-network insurance benefits

Just let us know if you'd like to use one of these options once you’ve chosen a therapist, and we'll coordinate everything on the backend with your provider. Simply contact our billing team at billing@joinreflect.com.

Ask your employer about their mental health benefits. Some companies we partner with reimburse or subsidize for therapy similarly to a gym membership (if they don't, you should ask them to!).

Let us know if we can help!

We're here to support you!

If you ever have any questions or concerns, text us at (415) 439-0518 or email support@joinreflect.com. We always respond within 24 hours (during the week)!